{"id":78,"date":"2025-05-31T13:38:14","date_gmt":"2025-05-31T13:38:14","guid":{"rendered":"https:\/\/carnesbrangus.com\/?page_id=78"},"modified":"2025-11-27T14:31:40","modified_gmt":"2025-11-27T14:31:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/carnesbrangus.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section style=\"font-family: 'Segoe UI', sans-serif; font-size: 16px; color: #333; text-align: center; padding: 20px;\">\n  <div style=\"margin-bottom: 10px;\">\n    <h2 style=\"text-align: center; color: #800000;\">Preguntas Frecuentes (FAQ)<\/h2>\n  <\/div>\n\n  <p style=\"max-width: 800px; margin: 0 auto; text-align: justify;\">\n    Resuelve tus dudas sobre nuestros productos, servicios, m\u00e9todos de pago, tiempos de entrega, condiciones de almacenamiento y m\u00e1s. Aqu\u00ed encontrar\u00e1s respuestas claras y r\u00e1pidas a las consultas m\u00e1s comunes que recibimos.\n  <\/p>\n  <br>\n  <p style=\"max-width: 800px; margin: 0 auto; text-align: justify;\">\n    Si no encuentras lo que buscas, no dudes en contactarnos directamente. \u00a1Estamos para ayudarte!\n  <\/p>\n<\/section>\n\n<section style=\"max-width: 800px; margin: 0 auto; padding: 20px; font-family: 'Segoe UI', sans-serif; font-size: 16px; color: #333;\">\n  <style>\n    .faq-item {\n      border-bottom: 1px solid #ccc;\n      padding: 10px 0;\n    }\n\n    .faq-item input[type=\"checkbox\"] {\n      display: none;\n    }\n\n    .faq-item label {\n      display: block;\n      font-weight: bold;\n      cursor: pointer;\n      position: relative;\n      padding-right: 30px;\n      color: #800000;\n    }\n\n    .faq-item label::after {\n      content: '+';\n      position: absolute;\n      right: 0;\n      font-size: 20px;\n      transition: transform 0.3s ease;\n    }\n\n    .faq-item input:checked + label::after {\n      content: '-';\n      transform: rotate(180deg);\n    }\n\n    .faq-answer {\n      max-height: 0;\n      overflow: hidden;\n      transition: max-height 0.3s ease;\n      text-align: justify;\n    }\n\n    .faq-item input:checked ~ .faq-answer {\n      max-height: 500px;\n      margin-top: 10px;\n    }\n  <\/style>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq1\">\n    <label for=\"faq1\">\u00bfD\u00f3nde puedo comprar productos de Carnes Brangus?<\/label>\n    <div class=\"faq-answer\">Puedes comprar directamente en nuestros puntos de venta f\u00edsicos o hacer tu pedido en nuestra p\u00e1gina web.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq2\">\n    <label for=\"faq2\">\u00bfQu\u00e9 productos ofrecen?<\/label>\n    <div class=\"faq-answer\">Ofrecemos carnes frescas, maduras y procesadas: res, cerdo, pollo, v\u00edsceras, pescado y productos embutidos (salsamentaria).<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq3\">\n    <label for=\"faq3\">\u00bfLas carnes son frescas o congeladas?<\/label>\n    <div class=\"faq-answer\">Contamos con ambas opciones. La carne se maneja bajo estrictos controles de fr\u00edo para garantizar su frescura y conservaci\u00f3n.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq4\">\n    <label for=\"faq4\">\u00bfTienen servicio a domicilio?<\/label>\n    <div class=\"faq-answer\">S\u00ed. En Cali y Jamund\u00ed hacemos entregas a domicilio con transporte refrigerado. Puedes consultar disponibilidad seg\u00fan tu zona.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq5\">\n    <label for=\"faq5\">\u00bfC\u00f3mo puedo hacer un pedido online?<\/label>\n    <div class=\"faq-answer\">Ingresa a nuestra p\u00e1gina web, elige tus productos, completa tus datos y uno de nuestros asesores te confirmar\u00e1 el pedido.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq6\">\n    <label for=\"faq6\">\u00bfPuedo pagar contra entrega?<\/label>\n    <div class=\"faq-answer\">S\u00ed, aceptamos pagos contra entrega en efectivo o por medios electr\u00f3nicos seg\u00fan disponibilidad en tu zona.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq7\">\n    <label for=\"faq7\">\u00bfAceptan pagos con tarjeta?<\/label>\n    <div class=\"faq-answer\">S\u00ed, tanto en puntos de venta como en compras a domicilio contamos con opci\u00f3n de pago con tarjeta d\u00e9bito o cr\u00e9dito.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq8\">\n    <label for=\"faq8\">\u00bfLos productos est\u00e1n certificados?<\/label>\n    <div class=\"faq-answer\">S\u00ed, todos nuestros productos cumplen con normas INVIMA y est\u00e1n respaldados por certificaciones HACCP y BPM.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq9\">\n    <label for=\"faq9\">\u00bfCu\u00e1les son los horarios de atenci\u00f3n?<\/label>\n    <div class=\"faq-answer\">Nuestros puntos de venta est\u00e1n abiertos de lunes a s\u00e1bado de 8:00 a.m. a 6:00 p.m. (puede variar seg\u00fan la sede).<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq10\">\n    <label for=\"faq10\">\u00bfD\u00f3nde est\u00e1n ubicados los puntos de venta?<\/label>\n    <div class=\"faq-answer\">Contamos con sedes en Alameda, Las Orqu\u00eddeas, Decepaz, Jamund\u00ed, Villa del Lago y Chiminangos.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq11\">\n    <label for=\"faq11\">\u00bfQu\u00e9 garant\u00eda tienen los productos?<\/label>\n    <div class=\"faq-answer\">Garantizamos calidad, higiene y cadena de fr\u00edo. Si tienes alg\u00fan inconveniente, puedes comunicarte con nuestro equipo de servicio al cliente.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq12\">\n    <label for=\"faq12\">\u00bfTienen promociones o descuentos?<\/label>\n    <div class=\"faq-answer\">S\u00ed, manejamos promociones semanales en tienda y en nuestra web. Te recomendamos seguirnos en redes o suscribirte a nuestro bolet\u00edn.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq13\">\n    <label for=\"faq13\">\u00bfPuedo hacer compras al por mayor?<\/label>\n    <div class=\"faq-answer\">S\u00ed, manejamos ventas para negocios, hoteles y restaurantes. Cont\u00e1ctanos para una cotizaci\u00f3n personalizada.<\/div>\n  <\/div>\n\n  <div class=\"faq-item\">\n    <input type=\"checkbox\" id=\"faq14\">\n    <label for=\"faq14\">\u00bfQu\u00e9 diferencia a Carnes Brangus de otras marcas?<\/label>\n    <div class=\"faq-answer\">M\u00e1s de 40 a\u00f1os de experiencia, trazabilidad completa del producto, altos est\u00e1ndares sanitarios y atenci\u00f3n cercana al cliente.<\/div>\n  <\/div>\n<\/section>\n\n\n\n<div style=\"display:flex; gap:15px; margin-top:20px; flex-wrap:wrap;\">\n\n  <a href=\"https:\/\/carnesbrangus.com\/wp-content\/uploads\/2025\/11\/PTEE-2023-VF-ACV-18-ABRIL-DE-2023-SIN-TC-1.pdf\" \n     target=\"_blank\" \n     style=\"padding:12px 20px; background:#800000; color:#fff; text-decoration:none; border-radius:6px; font-family:Arial; font-size:15px;\">\n     T\u00e9rminos y Condiciones\n  <\/a>\n\n  <a href=\"https:\/\/carnesbrangus.com\/wp-content\/uploads\/2025\/11\/SAGRILAFT-2023-ACV-18-ABR-VF.pdf\" \n     target=\"_blank\" \n     style=\"padding:12px 20px; background:#000; color:#fff; text-decoration:none; border-radius:6px; font-family:Arial; font-size:15px;\">\n     Pol\u00edticas\n  <\/a>\n\n  <a href=\"https:\/\/carnesbrangus.com\/wp-content\/uploads\/2025\/11\/AUTORIZACION-PARA-EL-TRATAMIENTO-DE-DATOS-PERSONALES-DE-CLIENTES.docx.pdf\" \n     target=\"_blank\" \n     style=\"padding:12px 20px; background:#444; color:#fff; text-decoration:none; border-radius:6px; font-family:Arial; font-size:15px;\">\n     Autorizaci\u00f3n de Datos Personales\n  <\/a>\n\n<\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes (FAQ) Resuelve tus dudas sobre nuestros productos, servicios, m\u00e9todos de pago, tiempos de entrega, condiciones de almacenamiento y [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-78","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/pages\/78","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/comments?post=78"}],"version-history":[{"count":13,"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/pages\/78\/revisions"}],"predecessor-version":[{"id":1275,"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/pages\/78\/revisions\/1275"}],"wp:attachment":[{"href":"https:\/\/carnesbrangus.com\/index.php\/wp-json\/wp\/v2\/media?parent=78"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}